![]() To register, visit the Webinars and Workshops page. (CT),Ĭomplimentary training for PPO providers, billing services, clinical and administrative staff who are new or already participating in the BCBSIL network If you do not have online access, use our automated phone system for eligibility and benefits and other self-service requests View Provider Network Consultant Assignments Our PNCs can offer information on how to use online tools, BCBSIL products and initiatives, provider education opportunities and personalized office visits. Government Provider Network Services Hotlinesīlue Cross Community Health Plans SM (BCCHP SM)īlue Cross Community MMAI (Medicare-Medicaid Plan) SMīlue Cross Medicare Advantage SM (HMO and PPO) ![]() Report concerns to the BCBSIL Special Investigations Department (SID) Verify eligibility and benefits and/or check claim status for FEP members Obtain benefit preauthorization for certain care categories Register with Availity Essentials to verify eligibility and benefits, submit benefit preauthorization requests, obtain claim status, view provider claim summaries and moreĬlient Services: 1-800-AVAILITY (282-4548)Ĭall for out-of-state member eligibility and benefits Note that Empire is also available 24 hours a day, 7 days a week to accept claims, prior authorization requests and more via the Availity Portal. Obtain or confirm a patient’s Radiology Quality Initiative (RQI) number For help with eligibility verification, claims, and general provider questions, please call the appropriate Empire BlueCross BlueShield HealthPlus (Empire) phone number below.
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